Support
Noctly is a one-person app. If something isn't working, I want to know about it. Email me directly and I'll get back to you as soon as I can.
Email support
The fastest way to reach me. Describe what happened and I'll reply within 1–2 business days.
doingtheindie@gmail.com
Common questions
Open Noctly, go to Settings → Noctly Pro, and tap "Restore Purchases". This will reconnect your App Store subscription. Make sure you're signed in to the same Apple ID you used to purchase. If the button doesn't appear or the restore fails, try signing out and back into your Apple ID in iOS Settings, then try again. If the issue persists, email me at doingtheindie@gmail.com with your App Store receipt and I'll sort it out.
Noctly Pro is managed through the App Store. To cancel, go to iOS Settings → [Your Name] → Subscriptions, find Noctly, and tap Cancel Subscription. You'll keep Pro access until the end of the current billing period. I don't process refunds directly — for refund requests, you can contact Apple Support or visit reportaproblem.apple.com.
Yes. In Noctly, go to Settings → Export Journal to export your dreams as a plain text or JSON file, which you can save to Files, share to Notes, or send anywhere. Your data is always yours. If you need a specific export format that isn't available, email me — I'm happy to look into it.